B2G Limited Warranty and Return Policy


B2G Limited Warranty

What Does This Limited Warranty Cover?

The warranty obligations of National Braille Press (NBP) are limited to the B2G computer which covers any defects in materials, electronics and workmanship in this product.

What Is the Period of Coverage?

This limited warranty for the B2G lasts for one (1) year from the date of the original purchase of the B2G. However, accessories such as ear phones and charger cables are covered for 90 days from the date of purchase.

What Does This Limited Warranty Not Cover?

This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by National Braille Press to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. Without limiting any other exclusion herein, NBP does not warrant that the product covered hereby, including, without limitation, the technology and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product, application or technology with which the product may be used.

What Will We Do to Correct Problems?

National Braille Press will, at its sole option, provide one of the following remedies to whatever extent it shall deem necessary to satisfy a proper claim under this limited warranty:

  • Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and labor to complete the repair and restore this product to its proper operating condition. NBP will also pay the shipping costs necessary to return this product once the repair is complete.
  • Replace this product with a direct replacement.

What Will We Not Do?

Under this limited warranty, if this product is returned to NBP, this product must be packed properly, preferably in its original container, and insured during shipment, with the insurance and shipping charges prepaid by you. If this product is returned to us uninsured, you assume all risks of loss or damage during shipment.

How Do You Get Service?

To obtain a remedy under this limited warranty, you must first contact NBP customer service directly at 617-425-2520. If it is decided that this product should be returned directly to NBP, this product should be properly packed, preferably in the original carton, for shipping. The maximum liability of NBP under this limited warranty shall not exceed the actual purchase price paid for the product. To the maximum extent permitted by law, this limited warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied. To the maximum extent permitted by law, NBP specifically disclaims any and all implied warranties. If NBP cannot lawfully disclaim or exclude implied warranties under applicable law, then all implied warranties covering this product, including warranties of merchantability shall apply to this product as provided under applicable law. If any product to which this limited warranty applies is a ?consumer product? under the Magnuson-Moss Warranty Act (15 u.s.c.a. ?2301, et seq.) or other applicable law, the foregoing disclaimer of implied warranties shall not apply to you, and all implied warranties on this product, including warranties of merchantability shall apply as provided under applicable law.

What Must You Do to Keep the Limited Warranty in Effect?

The best way to maintain the B2G is to keep it away from extreme conditions such as excessive dust or seasonal pollen that could impact the braille display. Use common sense to protect the B2G from extreme heat or cold conditions, and to have clean hands to minimize oil and food residue that can harm the braille display or keyboard.

How Does State Law Relate to This Limited Warranty?

This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state. This limited warranty is void if the label bearing the serial number of this product has been removed or defaced. NBP thanks you for purchasing a B2G. We hope that it will give you years of satisfaction.

B2G Return Policy

A full refund for the B2G can be obtained within 30 days from the purchase date for the product, providing that the B2G is returned undamaged, in new condition and returned with all materials in its original packaging box.